Terms of service

 


✨ Kay Nègès Terms of Service ✨



Last Updated: [08/09/2025]


Welcome to Kay Nègès — Sanctuary of Mystery, Power & Awakening.

By accessing or using our website la-kayneges.com, you agree to comply with the following Terms of Service, which outline the rights and responsibilities between you (the customer) and us (the brand).





🕯 1. Overview



Kay Nègès is owned and operated by Valessa Pluviose. Throughout the site, the terms “we,” “us,” and “our” refer to Kay Nègès. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these terms.





🌙 2. User Responsibilities



By using our website, you agree to:


  • Use the site for lawful purposes only.
  • Provide accurate and up-to-date account information.
  • Maintain the confidentiality of your login details.
  • Refrain from using our content or images for unauthorized commercial use.



Any misuse of this site may result in termination of your access to our services.





💫 3. Product Information



Each Kay Nègès creation is crafted with care and intention.

Our Lumination Oils, Candles, and Spiritual Tools are designed for personal and spiritual enhancement — they are not medical substitutes. All ingredients and materials are clearly listed on product pages for transparency.


Colors, textures, and fragrances may vary slightly, as our products are handmade and energy-charged in small batches.





🔮 4. Pricing & Availability



Prices are listed in USD and may be updated without prior notice.

We reserve the right to modify or discontinue products at any time.

All promotions and offers are available while supplies last.





🌸 5. Payments



Payments are processed securely through Shopify’s trusted payment gateways.

We do not store your credit card information.

By completing a purchase, you confirm that the information you provide is true and authorized for use.





🪶 6. Shipping & Delivery



We process and ship orders within 3–5 business days.

Delivery times vary depending on your location.

Kay Nègès is not responsible for delays caused by postal services, customs, or unforeseen events.





💎 7. Refunds & Exchanges



Please refer to our Refund Policy for detailed information about returns and replacements.

Refunds are only eligible for defective or damaged products reported within 14 days of delivery.





🌕 8. Intellectual Property



All content on this website — including images, texts, graphics, and designs — belongs to Kay Nègès.

Reproduction or distribution without written permission is strictly prohibited.





💜 9. Spiritual Disclaimer



Our spiritual and metaphysical tools are intended to support mindfulness, healing, and empowerment.

Results vary based on personal belief, energy, and spiritual alignment.

By purchasing from Kay Nègès, you acknowledge that you are engaging with spiritual products intended for personal growth and inspiration.





🌟 10. Contact Information



Questions about these Terms should be sent to:

📧 contact@kayneges.com

🌐 www.la-kayneges.com